Return & Refund Policy

Cosmetics are personal-use items, we only accept returns if:
• Your item arrived damaged or defective
• You received the wrong item
• An item was missing from your order

To qualify:
• Contact us within 7 days of receiving your order
• Items must be unused, unopened, and in original packaging

We do not accept returns for change of mind, opened/used products, or skin reactions.

If your return is approved, we will offer:
• A replacement, or
• A refund to your original payment method

Refunds are processed within 5–10 business days after approval.

If the mistake is ours (wrong or damaged item), we cover return shipping. Otherwise, return shipping costs are the customer’s responsibility.

Need Help?

📧 Contact us at mochipop999@gmail.com
We’re happy to help!